For Patients

Insurance

Once you have received a referral from your doctor, call us immediately to set up an appointment. We will set up your file to expedite your visit.  Did you know?  Louisiana is now a Direct Access state.  This means that you have Direct Access to Physical Therapy and no longer need a doctor's referral. (Insurance may still require it). This law became effective as of June 6, 2016.  There are stipulations to Direct Access.  

Normally, the physician's office sends the referral to us via secure fax.  Next we verify benefits.  Last we call to schedule the Evaluation.  Please note:  We do not always receive the referral the same day you see the physican/provider.   

Here are most of the major insurances we accept:

Medical Insurance

Aetna Better Health                                                                                                                       
Ambetter
Amerihealth Caritas                                                             
Blue Cross Blue Shield: HMO, PPO & Medicare Advantage Plans
Coventry                                                                                                               
Healthy Blue
Humana Healthy Horizons
Humana, Humana Gold Medicare Plans      
Louisiana Healthcare Connections                                                                              
Louisiana Healthcare Connections Allwell Medicare Plan
Medicaid
Medicare -Part B
Meritain Health/Aetna
Peoples Health as of 10-1-22 #now under Louisiana Healthcare Connections umbrella
Tricare Select -We are a *Tricare Certified, non-network provider*  Check your plan to see if out of network providers are accepted.   
United Health Care/Optum Commercial, Medicare & Medicaid Community Plan
VA -VACCN (Community Care Network)  Veterans have a choice in their community providers
Vantage
Wellcare-Medicare Plan

Medicaid:  Aetna Better Health, Amerihealth Caritas Louisiana, Healthy Blue, Humana Healthy Horizons, Louisiana Healthcare Connections and United Health Care Community Plan.  
             

We are not in network or not accepting:  Cigna (ASH) or Gilsbar 360 (ASH)  These companies require ASH for PT managment and we are not in network with ASH.

Workers Compensation

OneCall - formerly Align Network
LWCC
MedRisk   
Streamline

Trade Groups                   

225 Trade
JTEX-Jambalaya Trade Exchange (Partners One) (Moxey)

For Veterans - We are contracted through VA.  Triwest has been phased out.  We are now credentialed with Optum, who handles the VA Community Care referrals now (VACCN).

We accept Private Pay, Trade, Insurance Cases and Workman's Compensation.  Workman's Comp requires Prior Authorization. If you fail to notify us that your case is an accident, attorney, car insurance case or worker's comp, we reserve the right to discharge your case & refer you out for continued treatment.  No Attorney Cases

It is always best to contact your insurance company or go online to their portal and verify who is in your network, what your copay is (if any), whether you have a deductible or not etc.  We will bill and you will be responsible to cover your copays and deductibles. 

Note:  We try to keep this list updated.   You can always call for more information and to ask specific questions.  Last Updated 3-26-24.